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Shipping Information

Delivery Area A (Majority of the UK)Charge
Next Working Day Delivery (Order Before 4.00pm) £5.95
Free Delivery (3 - 5 Working Days) FREE
Delivery Area B Standard Delivery (2 - 3 Working Days)Charge
DD, DG, EH, FK, G. KA (except KA27 & KA28), KY, ML, TD, AB1 to AB16. AB21 to AB25, AB30, AB39, PA1 to PA19, PH1 to PH3 £9.95
AB31 to AB38, AB40 to AB56, IV1 to IV28, IV30 to IV32, IV36 & IV40, IV52 to IV54, IV63, KW1 to KW14, PA21 to PA38, PH4 to PH41, PH49, PH50 £9.95
Northern Ireland (BT), Republic of Ireland. HS, IV41 to IV49, IV51, IV55 & IV56. KA27 & KA28, KW15 to KW17. PA20, PA41 to PA49, PA60 to PA78, PH42 to PH44, LL58-78. ZE. Isle of Man (IM). Channel Islands. £9.95
Outside UK & European Orders
Standard Delivery (3 - 5 Working Days) Contact us for charges

Delivery Cut Off Times

The delivery cut off time to receive your order the Next Working Day is 4.00pm. If you choose Next Working Day Delivery after 4.00pm your order will be dispatched the next working day e.g. an order placed at 9:00pm on Tuesday will be delivered on Thursday.

Goods are dispatched on a three (working) day service. Payment for goods by cheque & postal order will not be dispatched until all funds are cleared through our bank.

Failed Deliveries

If our couriers cannot deliver the item because nobody is present at the address, they will leave a card. Delivery will then be attempted on two other occasions. After this point, you will need to call your local depot to arrange a more convenient delivery date. If the courier receives no contact from you after a period of approximately 5 working days, they will return the package to us. This may result in extra shipping costs being incurred for re-delivery.

Changes to delivery details made by the purchaser after the goods have been handed to the delivery company will incur an additional charge of £20.00.

Outside Mainland UK & European Orders

Delivery costs to non-mainland UK postcodes vary dependant on location. Once your order has been placed we will contact you directly to confirm your personalised delivery costs.

If you would like to confirm delivery costs prior to ordering please feel free to contact our office on 0117 330 2277.

Working Day

A working day includes Monday through to Friday but excludes Bank Holidays.

Please note that compensation can NOT be offered in any circumstance if a delivery has not arrived on time, and it can NOT be offered for any persons who have taken the day off work in order to receive the item.

Sack Trucks Direct advises that customers who foresee difficulty in obtaining their item at a home address should state a different delivery address at checkout. If your delivery address needs to be changed after the checkout procedure, please call us on 0117 330 2277 and we will get this changed for you, however this may affect the speed of delivery.